How to File a Cyber Crime Complaint Online in India
In today’s digital world, cybercrimes like online fraud, hacking, social media harassment, and identity theft are increasing rapidly. Whether you are a victim of a fake website scam, WhatsApp fraud, or online banking fraud, it is crucial to report it immediately. The Indian government has made it easier to file a cybercrime complaint online through the National Cyber Crime Reporting Portal.
In this blog, we’ll guide you step-by-step on how to file a cybercrime complaint online, what documents you need, and where to follow up.
What is a Cyber Crime?
Cybercrime refers to any illegal activity that involves a computer, mobile, or the internet. Some common types include:
Online financial frauds (UPI fraud, credit/debit card fraud)
OTP fraud or KYC update scam
Cyberbullying, stalking or harassment
Identity theft or impersonation
Hacking, ransomware, or phishing
Fake job offer scams
Online sextortion or threats
Social media misuse or morphing of images
Where to File a Cyber Crime Complaint Online?
You can register your complaint on the official government website:
National Cyber Crime Reporting Portal (Ministry of Home Affairs):
https://cybercrime.gov.in/
Documents Required Before Filing Complaint
Before filing a complaint, keep the following documents ready:
For Financial Fraud:
Bank statement or payment receipt
Screenshot of transaction
Name and number of fraudster
UTR number (if available)
For Social Media Crime:
Screenshot of the post/profile
URL of the post/profile
Email or SMS received
For Email Fraud or Phishing:
Original email with headers
Screenshot or print of the email
Screenshot of any attachment or suspicious link
How to File a Cyber Crime Complaint Online: Step-by-Step
Step 1: Visit the Portal
Go to https://cybercrime.gov.in and click on “File a Complaint.”
Step 2: Choose Complaint Type
There are two major categories:
Women/Child Related Complaints
Other Cyber Crime (financial fraud, hacking, etc.)
Choose the appropriate option based on your case.
Step 3: Accept Terms and Click “I Agree”
You will be asked to agree to the terms of use. Click “I Accept” and proceed.
Step 4: Register/Login
You need to register with your mobile number and verify it via OTP. Then, fill in your name, email, and address.
Step 5: Fill the Complaint Form
Include the following:
Incident date and time
Description of the incident
Details of the suspect (if known)
Evidence such as screenshots, email headers, UTR number, etc.
Step 6: Upload Supporting Documents
Attach your evidence like photos, receipts, chat screenshots, and emails.
Step 7: Submit the Complaint
Click on “Submit,” and you will receive a complaint reference number (acknowledgment).
Offline Option: Where Else Can You File a Complaint?
If you are unable to file online, you can go to:
The nearest Police Station
A Cyber Crime Police Station in your city
(Write a detailed complaint and carry copies of all evidence.)
How to Track Cyber Crime Complaint Status?
Visit: https://cybercrime.gov.in/Webform/Crime_Status
Enter your complaint reference number and registered mobile number to track the status.
Tips for a Strong Cyber Crime Complaint
Be clear and detailed in your explanation
Report as soon as the incident occurs
Avoid deleting original evidence
Preserve all chats, emails, or transaction messages
Important Cybercrime Helpline Number
1930 – Cyber Financial Fraud Helpline (Available 24x7)
If you’re a victim of a financial scam, call this helpline immediately to block the transaction.
Disclaimer:
This blog is intended for informational and educational purposes only. It is not a substitute for formal legal advice or a lawyer-client relationship. Cyber law cases can be complex and may require specific legal assistance.
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